How long does shipping take
We typically have a 3 day processing window to fully verify and fulfill your order. Following this your package will be shipped to you between 10 and 20 business days. This may increase by a few days during peak season and major holidays.
How do i know the order is placed, will there be a shipping confirmation?
Once an order transaction has been completed a confirmation will be sent to you via email you provided.
I ordered multiple items, why did I only receive one?
We have/work with multiple manufacturing sites and fulfillment centers, some of which only focus on creating specific items. Because of this, it is possible that you may receive an item separately from the rest if you ordered products that come from different sites. So if all items you ordered did not arrive at once....be sure the rest of your order is on its way!
How can i contact you?
We have a contact form on our website that allows you to reach us directly. Otherwise, you may contact us by emailing firstname.lastname@example.org
How do I track my package?
We provide our customers with a tracking number after their purchase has been processed which can be tracked through the USPS tracking website. Do note that it takes 3-7 days for the tracking information to be updated to their website
I did not get a tracking number, what do i do?
You may receive your tracking number with a little delay due to processing times. Once your order has been completely processed, we will email you a tracking number (typically within 3-4 days of your purchase). If you did not get a tracking number after 6 days of your order you can simply request yours through our contact form or via email (email@example.com) and we will gladly provide you with one.
Do you ship internationally?
Yes! We want to make sure that everyone able to receive our products.
Will You be adding more products?
We are always in the process of adding new products to our store. So add us to your bookmarks (Ctrl+d) and check us often for the coolest swag on the market!